Job Details

Director of Residential and Clinical Services

Vera Lloyd Presbyterian Family Services – Monticello, AR

Full-time Exempt Leadership Position

Salary commensurate with experience

• Excellent Benefits Package
• Retirement Matching
• Professional development and training opportunities
• Mission-driven, supportive work environment

*** This position is located on our campus in Monticello, AR.

*** Applicant must have a current clinical license in Arkansas in good standing

Vera Lloyd is seeking an experienced and mission-driven Director of Residential and Clinical Services to lead the daily operations, residential programs, and clinical services on our Monticello campus. This senior leader plays a key role on the Executive Team and ensures our mission—to heal, prepare, and empower children, youth, and families—is carried out with excellence every day.

If you are a collaborative leader with strong experience in residential, clinical, and administrative settings, and a passion for serving youth, this is an opportunity to make a lasting impact.

Key Responsibilities

• Provide leadership and oversight for all residential and clinical operations on campus.
• Ensure high-quality, mission-focused programming that meets licensing, COA, and professional standards.
• Oversee clinical services and the mental health needs of all clients.
• Recruit, supervise, support, and develop staff; maintain a positive, high-performing work culture.
• Monitor program performance, budgets, staffing, and census; take corrective action as needed.
• Maintain strong relationships with referral sources and grow campus census.
• Lead staff training to ensure ongoing development and competency.
• Oversee all compliance with DHS, state and federal laws, licensing standards, Medicaid/insurance requirements, and funder expectations.
• Maintain campus buildings and grounds in partnership with Maintenance staff and contractors.
• Provide 24/7 on-call support to supervisors and serve as backup during crises.
• Lead the Council on Accreditation (COA) process and participate actively in Continuous Quality Improvement.
• Represent the agency at board meetings, community events, and with key stakeholders.
• Monitor RFP/RFQ opportunities and coordinate submissions with staff.
• Keep the CEO informed through consistent communication and reporting.

Required Qualifications

• Master's degree from an accredited university.
• LCSW, LPC
• Minimum of five (5) years of leadership experience in services for children, youth, and families.
• Clinical supervisory experience.
• Strong computer and software proficiency.
• Ability to pass all background checks and drug screenings.
• Valid driver's license meeting DHS safety standards.

Preferred Qualifications

• Experience managing a therapeutic residential facility.
• Familiarity with Medicaid and private insurance.
• Experience in a behavioral health clinic.
• Experience with COA or similar accreditation processes.

Knowledge, Skills & Personal Attributes

• High integrity and strong ethical standards.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational, time management, and leadership abilities.
• Commitment to teamwork, staff development, and diversity awareness.
• Ability to manage crises, adapt to changing needs, and work independently.

Additional Information

• Preferred candidates will live within 30 miles of the Monticello campus
• Position is salaried and at times may require more than 40 hours per week.
• Full-time, Monday–Friday with on-call rotation for crisis management.
• Regular attendance is required.
• Six-month probationary period.

About Vera Lloyd

Vera Lloyd Presbyterian Family Services has served Arkansas children, youth, and families for more than 100 years. Our Monticello campus provides healing, safety, and opportunity for young people who need support to thrive.

How to Apply

Submit your résumé and a brief cover letter describing your leadership experience and interest in this role through Linkedin, Indeed, or Ziprecruiter

Job Type: Full-time

Pay: $85-92k per year

Benefits:

• 403(b)
• 403(b) matching
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Work Location: In person