Job Details

COME BE PART OF A FAST GROWING, SUPPORTIVE TEAM WHERE YOU CAN MAKE A MEANINGFUL IMPACT!

Join a compassionate and professional team with a fast growing company in a meaningful role supporting families during life's most important moments. We're seeking an organized and empathetic office administrator to help manage the daily operations of our cemetery sales office. This position offers variety, purpose, and the opportunity to make a positive impact in people's lives.

JOB DESCRIPTION

Job Title: Cemetery Office Administrator
Location: Memorial Park Cemetery, Pine Bluff, Arkansas

Job Type: PART-TIME

Reports To: Cemetery Sales Manager

Job Overview:

The Cemetery Office Administrator plays a key role in supporting our cemetery sales team and ensuring a compassionate experience for the families we serve. You'll handle day-to-day administrative duties, provide front-line customer service, and assist in maintaining records, schedules, and sales documentation. If you're highly organized, empathetic, and reliable, we'd love to hear from you.

KEY RESPONSIBILITIES

Administrative & Office Support:

• Answer phones, respond to inquiries, and greet families and visitors
• Prepare and maintain contracts, deeds, and legal paperwork
• Manage digital and physical records for property sales and arrangements
• Schedule appointments for families and sales team members
• Track burial plot inventory and memorial product availability
• Process payments, issue receipts, and assist with financial documentation
  Support timekeeping and general office needs

Customer Service & Family Assistance:

• Offer caring and professional support to families during difficult times
• Explain cemetery services, options, and pricing clearly and compassionately
• Coordinate with funeral homes, clergy, and cemetery staff for service arrangements
• Maintain confidentiality and professionalism in all interactions

Sales & Marketing Support:

• Assist sales team with scheduling, paperwork, and follow-ups
• Maintain customer records and sales databases
• Help update brochures, pricing sheets, and promotional materials
• Support planning for cemetery tours and community outreach events

Office & Records Management:

• Maintain accurate cemetery mapping and plot records
• Ensure compliance with state and local regulations
• Order and track office supplies as needed

QUALIFICATIONS

Education & Experience:

• High school diploma or equivalent required
• Associate's or bachelor's degree preferred
• Minimum of 2 years in administrative, customer service, or sales support
• Experience in cemetery, funeral, or real estate fields is a plus

Skills & Competencies:

• Excellent organization and multitasking abilities
• Strong communication and interpersonal skills
• Proficiency in Google Workspace products and/or other similar computer applications.
• Familiarity with CRM software is helpful
• Ability to remain empathetic, calm, and discreet

Additional Requirements:

• Ability to work occasional evenings or weekends (rare, if ever)
• Comfort working in a cemetery environment and with grieving families

Work Environment & Benefits:

• Office setting within a cemetery location
• Interaction with customers, grounds crew, and sales team

Compensation

• Based on experience
• $14-$16/hour
• 20 hours/week

Compensation: $14.00 - $16.00 per hour

Broylman Memorial Group is committed to a merit-based environment where your ability to perform the job is what matters most. We do not discriminate based on race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

About Us

Broylman Memorial Group is a growing provider in the cemetery and funeral Industry. Our experienced leadership team of proven cemetery and funeral professionals brings a unique vision and a fresh approach to serving families in our communities. Staying true to our values is what keeps Legacy Memorial Group focused on your legacy.